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Heartbleed Announcement

4/15/2014

We are aware of the recent major security vulnerability named “Heartbleed.” Heartbleed is a severe vulnerability stemming from a coding error in a widely-used security utility called OpenSSL. Heartbleed affects the encryption technology designed to protect your sensitive data (like username, passwords and emails) on the internet. Heartbleed is not a virus, but rather a flaw in the OpenSSL encryption code that takes advantage of servers. Accordingly, businesses need to update to the latest version of OpenSSL to mitigate and address the dangers Heartbleed poses.

A recent audit of our servers and network devices for any dangers posed by Heartbleed revealed no known vulnerability associated with Heartbleed at this time.   We will continue to monitor our technology environments and should we become aware of any instance that the vulnerable version of OpenSSL is in use, we will take immediate action to remedy the issue.

Privacy and Security

Providing a secure online environment for FirstSouthwest clients and visitors is a top priority for us. Users have the right to expect privacy and security relating to information collected by financial institutions, and we have devoted a great deal of resources to design systems and procedures to safeguard your personal information.

What types of personal information does the FirstSouthwest Web site collect and how is it used?

This site collects IP addresses or domain names anytime a Web page is requested from our server. This information is used to analyze site traffic. The URL of a referring Web page also may be logged for the same purpose.

Information provided by site visitors is collected to assist us in the performance of services offered by FirstSouthwest. If you send us an email, your email address will be displayed in the message that we receive. We use this information to reply to your inquiry and we keep your email message for our records and future reference as required by regulation. It is the privacy policy of FirstSouthwest not to share that information with other unaffiliated companies or organizations, unless we are required to do so by law, court order or regulatory requirements.

Collected information is not shared with other unaffiliated organizations for commercial purposes.

Frequently, users voluntarily provide nonpublic personal information to FirstSouthwest. If you provide your mailing address to us online, then you may receive periodic mailings from us with information relating to the business and services of FirstSouthwest. Likewise, if you provide us your telephone number online, then you may receive telephone contact from us with information relating to the products and services of FirstSouthwest.

As e-commerce evolves, we shall make the appropriate updates of security policy changes on our website for your review.

The success of our business relationship with online clients depends on our ability to maintain the trust of our users.If you have any questions, please contact us at privacy@firstsw.com.


 

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